Objective:
To connect to users on mobile
To introduce features of the new model
To generate Leads & capture Interest
To get maximum Test-drive Engagements
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User journey:
- SMS broadcast w tracking enabled URL to select database
- User clicks on URL, lands on mobile micro-site
- Test drive request form, Dealer locator, Contact form, Car specifications
- When user submits test drive request form, his mobile number, along with his requested date & time is passed on to client over API in real time
- An OBD call triggered after a pre-configured duration to connect user with client call center followed by confirmation SMS
- User journey across the micro-site is tracked and re-targeting actions configured for abandons / exit at various points